Skin in The Game with Debbie Go

Florêve's Joyce Wang Rewrote Beauty Rules: Customers as Her Investors (Trailer)

Debbie Go Season 1 Episode 7

When COVID nearly wiped out her business, Florêve founder Joyce Wang made a radical choice. She  stopped pitching traditional investors, she turned to her community. Her discovery? "The best investors are my customers" 

In our new Skin in the Game episode, Joyce reveals the "counterintuitive" strategy that turned a crisis into a category-defining brand. 

You'll learn:

  • The Customer-Investor Model: Why your customers are your most powerful asset.
  • The Heritage Advantage: How to transform your cultural background from a perceived barrier into an unmatched competitive edge.
  • The East-West Formula: How to fuse Traditional Chinese Medicine with French science to create a unrivalled new category of nutricosmetics. 

👉 Catch the full story this Monday, Sep 1. Watch on YouTube or listen on all major podcast platform.

🔗 Links & Resources:

#Entrepreneurship #BeautyInnovation #Florêve #Nutricosmétiques #Qualité #Bienêtre #Santé#Nutricosmetics #TCM #FrenchBeauty #DebbieGo #SkinInTheGamePodcast

Enjoying the podcast? Leave us a quick review!

Support the show

Follow Us:

[0:01] COVID arrived. It's very painful. We can't export anymore. We can't export to Asian markets. And it makes a big challenge. It nearly killed Florêve.

 

[0:18] I begged investors, oh, give me money. I did lots of power point and I showed the Excel table. So every day I think about how to save my company. How to save my baby? One word, appeared in my dream, it's local market. We don't have any chance to go back to local markets, to European markets, to France markets, because COVID is there and COVID awaked me up. And you know, I'm very grateful for this pair read. At that moment, I found local markets. But being a player in the local market, I can't be present. We are French brand, we are French technology brand. There are too many competitors. No way. I'm Chinese. I can't do the competition by using this way. So I'm thinking we test, we do some tests. I don't have money to hire influencers. So I do my own videos at home and very casual. Oh, you know what? It works. And people call me. Hello, I like your work. You speak very well French. Okay, thank you.

 

[1:31] And may I know that you are a Korean, you're a South Korean brand? I'm not a South Korean brand, but I'm a French brand, but I'm Chinese. So I find that people are interested. Your foreign face presents a French brand. And this is my opportunity because I don't have lots of competitors here. I speak better French, better English. This is my chance. So I start rebranding the brand story by putting the Chinese philosophy, traditional Chinese medicine with the French technology.

 

[2:09] And this makes a big difference than other competitors. And after that, I recovered from this crisis. I stop seeing investors. The best investors are my customers.

People on this episode

Podcasts we love

Check out these other fine podcasts recommended by us, not an algorithm.

Pfeffer on Power Artwork

Pfeffer on Power

Jeffrey Pfeffer
Think Fast Talk Smart: Communication Techniques Artwork

Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart
Grit & Growth Artwork

Grit & Growth

Stanford Graduate School of Business